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Terms of Service

Last updated: 6 August 2026

These Terms of Service (the "Terms") govern your access to and use of WorkWell, including the desktop application, the website at tryworkwell.com, and related services (together, the "Service"). By downloading, installing, creating an account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility and accounts

You must be at least 16 years old to use the Service. You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Provide accurate information when you sign up and keep it up to date. Notify us promptly if you believe your account has been accessed without your authorization.

Free trial and paid plans

New accounts receive full access to every feature, free, for 24 hours, with no payment required. After the trial ends, continued access requires a paid plan: Monthly, billed at $4.99 per month until you cancel, or Lifetime, a one-time payment for permanent access including future updates. Prices are shown at checkout and may change for new purchases; any change will not affect a Lifetime purchase already made.

Billing, cancellation, and refunds

Payments are processed by our third-party payment processor. Monthly plans renew automatically until cancelled. You can cancel at any time from your account; cancellation stops future billing and takes effect at the end of the current billing period. Cancelling does not retroactively refund the current period unless required by law. Both paid plans are covered by a 7-day money-back guarantee: if you are not satisfied, contact us within 7 days of your purchase for a full refund.

What WorkWell is, and isn't

WorkWell provides posture, screen-distance, and break reminders as a wellness convenience. It is not a medical device and does not diagnose, treat, cure, or prevent any condition. Reminders are estimates and should not replace professional advice. If you have chronic pain or a medical concern related to your posture or eyes, consult a qualified healthcare provider.

License and acceptable use

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable license to install and use WorkWell on devices you own or control. A subscription or Lifetime license covers personal use only. You may not copy, resell, sublicense, or redistribute the app, reverse engineer or attempt to derive its source code except where that restriction is prohibited by law, or use the Service in any way that violates applicable law or infringes the rights of others.

Intellectual property

WorkWell, its name, logo, software, and content are owned by us and protected by intellectual property laws. These Terms do not transfer any ownership rights to you beyond the limited license described above.

Disclaimers and limitation of liability

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or accurate. To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, and our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that could cause harm to us or others. Provisions that by their nature should survive termination will continue to apply.

Changes to these Terms

We may update these Terms as the Service evolves. When we make material changes, we will revise the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms can be sent to hello@tryworkwell.com.