Get in touch.
Questions, bugs, billing, or an idea for what TryWorkWell should do next. It all goes to the same inbox, and a person reads it.
Email us
hello@tryworkwell.comWe answer every email. Expect a reply within one business day, occasionally two over a weekend.
Reporting something broken?
Three details get you a real answer instead of a round of questions:
- Your operating system, and whether it is Mac or Windows.
- The version number, shown in the app under Settings → About.
- What you did, and what happened instead of what you expected.
Faster than an email
Most questions already have an answer here.
Installing, or the app will not open
macOS and Windows both show a security warning for apps outside their stores. The download page has the exact click path for each.
Installation stepsWhat TryWorkWell can see
Camera frames are measured on your machine and discarded. The privacy policy sets out precisely what is collected and what is not.
Read the privacy policyPlans, receipts and refunds
Your account page holds your plan, billing portal and invoices. Refunds inside the guarantee window are handled from there or by email.
Go to your account